As a participant in the program, we are looking at three areas of feedback:

Learning curve – As you become familiar with the product, were there things that were not intuitive to find or figure out how to do?
Your normal workflows – Try to use them as you do today. Does everything work? Are any primary workflows broken?
Fiery provided test cases – Perform common client printing workflows. You can review the test cases here.

Participant responsibilities
Time Commitment: We ask you to cover the three testing areas mentioned above within the test period.
Feedback: Report any issues and provide feedback through a private forum in Fiery Communities. We expect you to complete surveys on time, using this dedicated Communities forum. This forum will be constantly monitored.

Confidentiality
As a participant in the Fiery PSA testing program, you acknowledge the sensitive and proprietary nature of the information and materials provided to you. You agree to maintain the strictest confidentiality regarding all aspects of the program and the product. This includes, but is not limited to, the following obligations:
1. Non-Disclosure: You shall not disclose, publish, or disseminate any information about the program or its related materials to any third party without the prior written consent of Fiery.
2. Protection of Information: You must take all necessary precautions to prevent any unauthorized use, disclosure, publication, or dissemination of program information. You are expected to handle the information with the same degree of care that you would use with your own confidential information, but in no event less than reasonable care.
3. Use of Information: The information provided during the program is to be used solely for the purpose of testing and providing feedback as outlined in the participant responsibilities. Any other use is strictly prohibited.
4. Return or Destruction of Materials: Upon completion of the program, or at Fiery’s request, you will return or destroy all materials related to the program. This includes any copies or derivatives of the materials that you may have made.
5. Acknowledgment of Legal Obligations: You understand that any breach of these confidentiality obligations may result in legal action against you by Fiery, and you may be held liable for any damages or loss caused by your breach.
6. Survival of Obligations: Your confidentiality obligations under this agreement shall survive the termination of your participation in the program and will remain in effect indefinitely.

Support and Resources
If you encounter any issues or need assistance, please contact us through our private forum in Fiery Communities by clicking here, which is monitored by the Fiery team members. Refer to the [documentation/FAQ link] for more information.

Our goal for the Fiery PSA is to provide a simple and intuitive printing experience for end users, while reducing support time and effort for IT professionals.
The Fiery PSA will provide a modern, secure, and Mopria-compliant print experience — replacing old and insecure printer drivers.

Print Support Applications or PSAs are applications developed by independent software manufacturers following Microsoft’s Universal Windows Platform (UWP) guidelines.

PSAs can perform privileged operations, such as installation and updates.

PSAs can automatically install the first time a device is connected and extend the printing experiences built into the Windows OS.
For printers, PSAs will serve as a companion to the printing device and will add more capabilities than the regular IPP inbox driver included with the OS.

· Microsoft announced the end of its servicing plan for third-party printer drivers on Windows. You can read Microsoft’s announcement here.
· With the release of Windows 10 21H2, Windows offers inbox support for Mopria compliant printer devices via the Microsoft IPP Class Driver. This removes the need for print device manufacturers like Fiery to provide our own installers, drivers, utilities, and so on. 
· Starting with the release of Windows 11, PSAs are the recommended method to submit print jobs from a Windows client.
· PSAs will provide users custom features according to the printer capabilities and will be distributed and automatically installed via the Windows Store.
· This new framework improves reliability, security, user experience and performance